Everything your venue needs to bring them back.

Digital menu and ordering

Your menu, turned into orders.

The menu opens from the QR, in the customer's language. They choose, customise and send. Your team sees it instantly, every option in view.

• Photos, descriptions, required options and extras: size, type of milk, ice, sugar…
• Pickup and table ordering, switched on or off per shop whenever you like.
• Scheduled orders: customers pick a time and you get the order when it's time to make it.
• Preparation time, plus an automatic pause if the kitchen gets swamped.
• A kitchen board: New, Preparing and Ready in columns, a button on every ticket, and each order's minutes against what you promise. If you're running behind, a “Late” alert lets you raise the promised time in one tap.
• Steps your way: per kind of order (table, pickup, take-away) you choose whether it goes through “Preparing” and “Ready”, and you can name the steps in your own words. Every order keeps its timeline, with what each step took.
• Charge when it suits you: when ordering, on delivery or when the table closes. Your team marks “paid” and the customer's points are added then; refund an order and they are taken off.
• Take-away: the customer chooses (or everything picked up is one), and you can charge a fixed price for the bag or container, which earns no points.
• Alerts for your team even with the dashboard closed, and for customers when their order is ready.
• Orders mode, to leave a tablet fixed at the counter.
• Customers pay at your venue, as always: Laily never touches your money and takes no commission.

Ordering included in Complete and Pro. The browse-only menu on every plan.

Promotions and messages

Promotions you can set up in a minute.

Pick an idea and the wizard does the rest: no need to be a discount expert. Each promotion with its own days and hours, and the one you feature shows on the card.

• 2-for-1 and second-item deals, fixed-price combos, upgrades for a little extra, a discount on one product or the whole order.
• With an end date or open-ended, only on certain days or at certain times.
• The featured promotion shows in your customers' Wallet.
• Pro: targeted promotions that switch on by themselves for whoever meets the condition (say, anyone who hasn't been in for weeks), showing how many it reaches today.
• Pro: messages to all your cards, now or scheduled, and what they achieved.

Without ordering switched on (Loyalty), the available type is a whole-order discount.

Team and shops

Everyone on their own job. You, on everything.

Admins, managers and waiters log in with their own access and see what they need. You decide; they serve.

• No limit on team members, each with their own role and shop.
• QR sign-in for the team: scan and get to work, no passwords to remember.
• Anyone can mark a product sold out; managers can set a today-only price that reverts on its own.
• Dashboard in Spanish, English, Portuguese or Chinese, on phone, tablet or computer.
• Several shops in one account, on any plan: each with its own menu, tables and team, plus a view of them all together.

Privacy

Loyalty without asking for personal data.

Laily is built not to need to know who your customer is: it's enough to know they come back. Less data to guard, less friction to sign up.

• The card is anonymous: a number and a PIN. No name, no email, no phone.
• Feedback is linked to the order, not to a person.
• For your customers' data, Laily is your data processor: it only uses it to provide the service.
• If you cancel, your data is deleted after 90 days.